Spanish Service Desk Analyst
Location
pasay, national capital region
Job Type
Full-time
Category
Other-General
Posted
June 17, 2026
Role Requirements
Fluent in Spanish, both spoken and written
Strong English communication skills, verbal and written
Willing to work onsite at the Mall of Asia Business Complex
Open to graveyard shifts and rotating schedules
At least 1 to 2 years of experience in a technical help desk or service desk role providing Level 1 phone support
At least 1 to 2 years of customer service experience with strong soft skills
Experience supporting end-user hardware and software, including PCs, Macs, iPhones, printers, MS Outlook, Windows 7 and 10, and MS Office 2013, 2016, or Office 365
Able to work independently with minimal supervision
Strong interpersonal, analytical, and customer service skills
Able to understand and follow verbal and written instructions
Role Description
Provide Level 1 technical support to users via phone for hardware, software, and basic network issues
Troubleshoot and resolve i...
Fluent in Spanish, both spoken and written
Strong English communication skills, verbal and written
Willing to work onsite at the Mall of Asia Business Complex
Open to graveyard shifts and rotating schedules
At least 1 to 2 years of experience in a technical help desk or service desk role providing Level 1 phone support
At least 1 to 2 years of customer service experience with strong soft skills
Experience supporting end-user hardware and software, including PCs, Macs, iPhones, printers, MS Outlook, Windows 7 and 10, and MS Office 2013, 2016, or Office 365
Able to work independently with minimal supervision
Strong interpersonal, analytical, and customer service skills
Able to understand and follow verbal and written instructions
Role Description
Provide Level 1 technical support to users via phone for hardware, software, and basic network issues
Troubleshoot and resolve i...