Specialist Support Executive- BPL

Join us as a Relationship Support Executive where you will be developing and maintaining relationships that promote retention and loyalty within a portfolio of corporate customers. You will demonstrate a deep understanding of the payments industry, and you will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Working in partnership with Relationship Managers and multiple areas of the business, you will be responsible for creating the best possible client outcomes and experience, providing guidance, best practice and leadership, with a focus on problem solving and value driving activity.

To be successful in this role you will have:

• Knowledge of the payments industry
• Exceptional communication skills
• Great problem solving skills

Desirable skills include:

• Previous experience working with payments / customer support roles
• Knowledg...