Sr Associate, Client Service Onboarding Manager
Location
Des Moines, IA
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
**What You'll Do**
The **Sr Associate, Client Service Onboarding Manager** will lead an assigned group of clients at a plan level, through the retirement plan onboarding process by coordinating all aspects of the projects plan, providing updates to stakeholders while maintaining overall responsibility for a best-in-class onboarding experience. Build trust and satisfaction from day one by delivering reliable support and fostering strong client relationships.
+ Client facing Support & Communication: Manage onboarding for an assigned portfolio or block of business, serving as the primary point of contact throughout the process. Guide and consult plan sponsors, adviors, TPA's, participants, internal teams and/or distribution partners through onboarding and client strategy by providing expert support, timely communication, and clear direction. Communicate effectively with all stakeholders by providing timely status reports through scheduled update calls and timeline/pro...
The **Sr Associate, Client Service Onboarding Manager** will lead an assigned group of clients at a plan level, through the retirement plan onboarding process by coordinating all aspects of the projects plan, providing updates to stakeholders while maintaining overall responsibility for a best-in-class onboarding experience. Build trust and satisfaction from day one by delivering reliable support and fostering strong client relationships.
+ Client facing Support & Communication: Manage onboarding for an assigned portfolio or block of business, serving as the primary point of contact throughout the process. Guide and consult plan sponsors, adviors, TPA's, participants, internal teams and/or distribution partners through onboarding and client strategy by providing expert support, timely communication, and clear direction. Communicate effectively with all stakeholders by providing timely status reports through scheduled update calls and timeline/pro...