Sr. Customer Support Representative, Bilingual

Doordash Technologies Mexico • xico, veracruz, Mexico • Posted May 29, 2026

Location xico, veracruz
Job Type Full-time
Category Other-General
Posted May 29, 2026

**About the Team**:
As one of DoorDash's core operations teams, Customer Experience and Support Ops, ensures that when there are bumps in the last mile, there's always someone there to help make things right.
Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.
**About the Role**:
We are looking for a Merchant Experience Partner to partner with our high value merchants for a respective book of business to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Support team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overa...

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