Sr Director, ARR Transformation and Customer Success
Location
Calgary, AB
Job Type
Full-time
Category
other-general
Posted
July 25, 2026
Honeywell Technologies is hiring a **Sr. Director, ARR Transformation and Customer Success** . Lead Process Automation’s Software transformation from a traditional software and project business into a subscription-led, customer value enterprise.
This role will own the strategy, commercialization, and execution required to transform the global software installed base into a connected ecosystem that continuously delivers measurable customer outcomes through software, data, and services. The role is accountable for accelerating Annual Recurring Revenue (ARR) growth by converting perpetual customers to subscription models, connecting customer operations through Digital Prime, and building a world-class Customer Success organization that maximizes adoption, retention, expansion, and lifetime value.
Success in this role will redefine the relationship between Honeywell and its customers—from selling software once to delivering operational outcomes throughout the asset lifec...
This role will own the strategy, commercialization, and execution required to transform the global software installed base into a connected ecosystem that continuously delivers measurable customer outcomes through software, data, and services. The role is accountable for accelerating Annual Recurring Revenue (ARR) growth by converting perpetual customers to subscription models, connecting customer operations through Digital Prime, and building a world-class Customer Success organization that maximizes adoption, retention, expansion, and lifetime value.
Success in this role will redefine the relationship between Honeywell and its customers—from selling software once to delivering operational outcomes throughout the asset lifec...