Sr Director, Customer Education Portfolio
Location
Boston, MA
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
**Your role at Dynatrace**
We are seeking a visionary Senior Director with a strong product mindset to lead Dynatrace’s global Customer Education function.
In this strategic leadership role, you will transform how customers learn, adopt, and scale Dynatrace across complex enterprise environments. You will define and execute an AI-driven education and enablement strategy that accelerates customer value, drives platform adoption, and contributes directly to retention and growth. Partnering closely with cross-functional leaders, you will deliver scalable, high-impact learning experiences that enable customers to achieve measurable business outcomes.
**Key Responsibilities**
+ Define and execute a global Customer Education and Enterprise Enablement strategy aligned with business growth objectives
+ Build and scale enterprise adoption programs and repeatable enablement frameworks for complex customers
+ Lead AI-driven learning innovation, delivering...
We are seeking a visionary Senior Director with a strong product mindset to lead Dynatrace’s global Customer Education function.
In this strategic leadership role, you will transform how customers learn, adopt, and scale Dynatrace across complex enterprise environments. You will define and execute an AI-driven education and enablement strategy that accelerates customer value, drives platform adoption, and contributes directly to retention and growth. Partnering closely with cross-functional leaders, you will deliver scalable, high-impact learning experiences that enable customers to achieve measurable business outcomes.
**Key Responsibilities**
+ Define and execute a global Customer Education and Enterprise Enablement strategy aligned with business growth objectives
+ Build and scale enterprise adoption programs and repeatable enablement frameworks for complex customers
+ Lead AI-driven learning innovation, delivering...