Sr. HR Shared Services Specialist

Position Overview

Human Resources (HR) Services Team Lead will lead a team of HR Service Coordinators to deliver high quality centralized transactional actions supporting the entire life cycle of an employee from hire to retire by refining and executing processes that impact the employee experience such as talent acquisition, onboarding, benefits administration, change requests, and offboarding. This role will work to drive a culture of process improvement with a tight focus on data integrity and an excellent service to candidates, hiring managers, HR business partners, recruiters and employees at all levels. Additionally, the role provides support to the team through coaching, troubleshooting issues, problem‑solving and conducting higher‑level research for inquiries prior to escalation.

Senior HR Shared Services Specialist manages and administers programs, processes and technologies essential to meeting employees’ and managers’ needs. The role provides customer s...