Sr. IT Release & Support Specialist

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 4 days per week - subject to change at any time. 


We are seeking a versatile IT Release & Support Specialist who can efficiently handle release management and IT operations tasks, while also contributing to development support and quick maintenance fixes. This is a unique role combining operational excellence, ITIL-based service management, and hands-on development support.

Your future duties and responsibilities:

Manage and coordinate software releases across environments, ensuring timely and smooth deployment.
Handle IT requests including capacity requests, infrastructure enhancements, and network-related tasks such as firewall changes, IP whitelisting, and access configurations.
Collaborate with cross-functional teams to ensure successful completion of IT tasks and changes.
Utilize...