Sr. Manager, Customer Experience Strategy, Insights, & Programs, Amazon AIR
Location
Bellevue, WA
Job Type
Full-time
Category
other-general
Posted
June 05, 2026
Description
Do you want to join one of the most exciting teams at the world's most customer-centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for our customers, drive Air Performance across the network by setting up strategy of improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests of the Air network to provide the optimal outcome for Air’s most important stakeholders.
We are looking for a highly skilled and motivated Sr. Manager, CX Strategy, Insight and Program to help drive this vision via using data-driven insights. This thought leader will generate and leverage insights based on Amazon AIR’s unique data to lead strategic discussions with AIR business teams to advocate for our customers and drive the best delivery experience. This leader works closely with business partners to set business objectives, define success ...
Do you want to join one of the most exciting teams at the world's most customer-centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for our customers, drive Air Performance across the network by setting up strategy of improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests of the Air network to provide the optimal outcome for Air’s most important stakeholders.
We are looking for a highly skilled and motivated Sr. Manager, CX Strategy, Insight and Program to help drive this vision via using data-driven insights. This thought leader will generate and leverage insights based on Amazon AIR’s unique data to lead strategic discussions with AIR business teams to advocate for our customers and drive the best delivery experience. This leader works closely with business partners to set business objectives, define success ...