Sr. Manager, QA
Key responsibilities:
Develop and lead the QA team, building capability to achieve strong performance in all Quality, Food Safety, and Hygiene metrics.
Manage customer, regulatory, certification, and corporate audits, visits, and inspections, ensuring proper follow‑up on all CAPAs.
Lead food safety programs, ensuring full implementation of the food safety plan, sanitation standards, food defense, and vulnerability assessments.
Support resolution of customer complaints by completing RCA cycles and ensuring effective corrective and preventive actions.
Collaborate with Operations, R&D, and Sales on new product introductions and site‑to‑site transfers to ensure quality and compliance.
Oversee sanitation standards, local laboratory equipment, QC materials, and inventory needed for quality operations.