Sr. Manager, Training and Quality for Manila (For Pooling)

Concentrix • manila, manila, Philippines • Posted June 07, 2026

Location manila, manila
Job Type Full-time
Category PRB
Posted June 07, 2026

Candidate Profile

  • Must have at least 1 year experience as a Sr. Manager, Training & Quality
  • Must be willing to work onsite in San Lazaro
  • Effective communication skills, both written and verbal
  • Proficient in Microsoft Office
  • Ability to multi-task and meet timelines on deliverables
  • Experience in handling healthcare program



What's in it for you

  • ?Day 1 HM
  • OCompetitive Compensatio
  • nCareer Growt

hEssential Functions/Core Responsibilitie

  • sMonitors, evaluates and/or audits a sampling of inbound and/or outbound calls and other contact methods including chat and emai
  • lReports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource...

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