Sr. Manager, WW Partner Led Customer Success , AWS Specialist and Partner Organization
Location
San Francisco, CA
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
Description
AWS is seeking an experienced and strategic Sr. Manager to lead Worldwide Partner Led Customer Success, a post-sales partner motion within the AWS Specialists & Partners (ASP) organization. This role is the single-threaded owner of the strategy and execution for how AWS partners quantify and delivery customer Business Value Realization (BVR) after workload/product deployment.
This role defines and operates the Partner Led Customer Success model that extends customer success beyond the reach of the AWS field. The BVR motion shifts partners from implementation-centric engagements to outcome-based engagements, encompassing partner economics, a BVR Competency, enablement through the Partner Business Value Realization Academy, and tooling to support the motion at worldwide scale.
This is a unique opportunity to lead a global team across four geographies and two functions (Partner Success Specialists and a scale team owning program, incentives, enablement, co...
AWS is seeking an experienced and strategic Sr. Manager to lead Worldwide Partner Led Customer Success, a post-sales partner motion within the AWS Specialists & Partners (ASP) organization. This role is the single-threaded owner of the strategy and execution for how AWS partners quantify and delivery customer Business Value Realization (BVR) after workload/product deployment.
This role defines and operates the Partner Led Customer Success model that extends customer success beyond the reach of the AWS field. The BVR motion shifts partners from implementation-centric engagements to outcome-based engagements, encompassing partner economics, a BVR Competency, enablement through the Partner Business Value Realization Academy, and tooling to support the motion at worldwide scale.
This is a unique opportunity to lead a global team across four geographies and two functions (Partner Success Specialists and a scale team owning program, incentives, enablement, co...