Sr. Operations Manager

eClerx • Muntinlupa, Metro Manila, Philippines • Posted June 05, 2026

Location Muntinlupa, Metro Manila

Job Type Full time

Category Top Executives

Posted June 05, 2026

Key Responsibilities:
Operational Leadership & Delivery Excellence
Lead the day-to-day management of Finance & Accounting operations (e.g., P2P, O2C, R2R, FP&A, ICFR compliance), ensuring consistent achievement of SLAs, KPIs, and quality standards.
Develop and execute operational strategies that align with client objectives, organizational goals, and process optimization initiatives.
Ensure seamless coordination across functions such as transitions, quality, training, and automation to enable operational scalability and service consistency.
Anticipate business and client needs, and proactively recommend solutions to improve cost efficiency, turnaround time, and control effectiveness.
Client & Stakeholder Management
Serve as the primary operations point of contact for key client stakeholders, ensuring strategic alignment, issue resolution, and partnership growth.
Lead governance and performance review sessions with cli...
            

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