Sr. Process Specialist
Overview
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Sr. Process SpecialistSummary:
To assist the Principal Process Specialist in managing the administration of Workforce Management functions, such as Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, Intraday Management, and other supported tasks and process
To offer Workforce management-related consultation, leading and/or supporting the delivery of enhancements and projects.
To partner with Operations and Functional teams through accurate and efficient execution and supporting overall strategy and performance
General Responsibilities:
Supervises a team or manages assigned sub-function, including but not limited to:
Capacity and Footprint Execution
Accurately create and maintain reports that provide insights into staffing forecast an...