Sr. Program Manager - Pre and Post purchase CX, OHL, OHL
Location
Bengaluru, Karnataka
Job Type
full-time
Category
Operations Specialties Managers
Posted
June 04, 2026
We're seeking an experienced Program Manager to join OHL team. As a Sr. Program Manager, you will be responsible for driving pre and post purchase customer experience projects across installation, exchange, Open box delivery, CPU optimization and Returns reduction on installation categories.
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- MBA
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results...
BASIC QUALIFICATIONS
- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- MBA
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results...