Sr Program Manager, XB DEX, XB DEX
Location
Bengaluru, India
Job Type
Full-time
Category
other-general
Posted
June 03, 2026
Description
For millions of customers worldwide, the Amazon name is synonymous with delivery—and the Cross-Border Delivery Experience (XB DEX) team is redefining what's possible for global customers. XB DEX designs, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day, from Search through Checkout. We own the cross-border ship options, speeds, and pricing we offer, along with the underlying systems required to deliver exceptional experiences.
Key job responsibilities
This position will own critical cost and speed optimization programs impacting millions of customers globally across multiple countries. The scope of this role is to work with cross-functional teams and drive strategic decisions that optimize both delivery speed and ship cost metrics for our Amazon Exports customers. To do so, you will lead initiatives focused on defining cost and speed targets for specific countries, building report...
For millions of customers worldwide, the Amazon name is synonymous with delivery—and the Cross-Border Delivery Experience (XB DEX) team is redefining what's possible for global customers. XB DEX designs, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day, from Search through Checkout. We own the cross-border ship options, speeds, and pricing we offer, along with the underlying systems required to deliver exceptional experiences.
Key job responsibilities
This position will own critical cost and speed optimization programs impacting millions of customers globally across multiple countries. The scope of this role is to work with cross-functional teams and drive strategic decisions that optimize both delivery speed and ship cost metrics for our Amazon Exports customers. To do so, you will lead initiatives focused on defining cost and speed targets for specific countries, building report...