Sr. Rep, Customer Service Ops

Cardinal Health • Philippines, Metro Manila, Philippines • Posted June 27, 2026

Location Philippines, Metro Manila

Job Type Full-time

Category Information and Record Clerks

Posted June 27, 2026

Onboarding and managing customer and vendor set-ups via legacy FDSI implementation, vendor management and billing systems and processes for Canadian customers as well as various other duties.
College or SHS Graduate/2 years completed in college with minimum of 3 years' experience
Call center or customer service experience
U.S. customer relationship management experience, preferred
Intermediate analytical, problem solving, critical thinking and proactive investigative skills
Strong communication skills (verbal & written) and customer focus
Ability to follow SOPs and pays attention to details
Intermediate Excel and Outlook skills
Basic SQL is a plus (modifying query)
Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
Ability to work in a collaborative environment and train and coach others
Ability to handle a fast-paced transactional environment...
            

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