Sr SAAS Engineer

Responsibilities:

· Act as a primary engineering contact for assigned applications.

· Drive vendor accountability through technical depth - not just follow-ups.

· Identify blockers early and remove them before they become escalations.

· Ensure scope, timeline, and quality standards are met.

· Perform root cause analysis on incidents and ensure durable fixes (not temporary patches).

· Contribute to modernization initiatives: Data modernization, Application isolation, architecture hardening

· Work hands-on with vendors during upgrades, refactoring, and improvements.

· Strengthen resilience, scalability, and performance.

· Improve deployment, access, and operational patterns.

· Perform structured reviews of Critical and High security alerts.

· Lead remediation in partnership with InfoSec, IAM, InfraOps, and AD teams.

· Deliver tangible improvements such as Credential rotation implementation, Access c...