Sr. Software Engineer - Contact Centre Innovation & GenAI
Location
Toronto, Ontario
Job Type
Contract
Category
Computer Occupations
Posted
March 21, 2026
Job TItle: Sr. Software Engineer - Contact Centre Innovation & GenAI
Loction: Toronto, Canada (Hybrid)
Duration: Months
Role Descriptions:
This role offers an exciting opportunity to shape the future of Customers contact center technology and drive innovation on a global scale.
The successful candidate will play a pivotal role in transforming our engineering practices and delivering cutting-edge solutions that enhance our clients experience and operational efficiency.
We are looking for an experienced and high-performing Full-Stack Software Engineer with at least years of software development experience.
This role will be instrumental in driving innovation| implementing cloud capabilities| and building GenAI solutions across our contact centers in Canada| Asia| and the US.
The ideal candidate has a passion for cutting-edge technologies and a proven track record of building la...