Sr. Software Technologist (Service Now Development)
Location
Chennai, Tamil Nadu
Job Type
Full time
Category
Computer Occupations
Posted
June 17, 2026
JOB DESCRIPTION Implement and configure ServiceNow out-of-the-box AI features, including (but not limited to): Predictive Intelligence (classification, routing, recommendations)Virtual Agent & conversational AINow Assist / GenAI capabilitiesAIOps, anomaly detection, and event intelligence Design and develop custom AI-driven features on the ServiceNow platform using: Script Includes, Business Rules, Flow Designer, and IntegrationHubCustom ML models or external AI services integrated into ServiceNow Translate business and service use cases into practical AI-enabled workflows. Develop and maintain custom applications and enhancements on ServiceNow Extend existing Serv...
Job Title
Sr. Software Technologist (Service Now Development)Job Description
Key Responsibilities
AI & Intelligent Automation
Platform Development & Customization