Sr Specialist, Customer Experience
Location
barcelona, barcelona
Job Type
Full-time
Category
Atención al Cliente
Posted
July 27, 2026
Experteer Overview
Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.
In this role you will manage daily order and customer experience operations, ensuring timely fulfillment and issue resolution. You will collaborate with sales, logistics, accounts receivable, and planning to meet customer expectations in a fast-paced global setting. You will use root-cause analysis to drive continuous improvement and support KPI performance and scorecards. The position offers growth within a dynamic, multicultural environment and values inclusion and progress.
Compensaciones / Beneficios
• Manage day-to-day order management and customer experience operations
• Handle inquiries, returns and customer issues promptly
• Coordinate with sales, logistics, accounts receivable and planning to resolve issues
• Identify obstacles in fulfillment and drive corrective actions
• Apply root-cau...
Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.
In this role you will manage daily order and customer experience operations, ensuring timely fulfillment and issue resolution. You will collaborate with sales, logistics, accounts receivable, and planning to meet customer expectations in a fast-paced global setting. You will use root-cause analysis to drive continuous improvement and support KPI performance and scorecards. The position offers growth within a dynamic, multicultural environment and values inclusion and progress.
Compensaciones / Beneficios
• Manage day-to-day order management and customer experience operations
• Handle inquiries, returns and customer issues promptly
• Coordinate with sales, logistics, accounts receivable and planning to resolve issues
• Identify obstacles in fulfillment and drive corrective actions
• Apply root-cau...