Sr Systems Support Engineer
Responsibilities:
Configures, maintains, and operates routers, switches, firewalls, load balancers, and monitoring tools
Installs physical equipment, connects cabling, organizes communication racks, and powers devices per documentation
Proactively monitors network infrastructure using monitoring tools, responds to alerts, and maintains updated topology documentation
Mentors, coaches, and shares knowledge with junior team members
Acts as an escalation point for complex incidents and requests
Independently handles routine network service requests, access provisioning, and documentation
Troubleshoots and resolves major incidents, leads outage bridges, and performs root cause analysis
Owns end-to-end network infrastructure projects (design, implementation, testing, and handover)
Develops subject matter expertise in domains such as datacenter networking...