Staff Associate Network Administration

AT&T • Bengaluru, Karnataka, India • Posted May 26, 2026

Location Bengaluru, Karnataka

Job Type Full-time

Category Computer Occupations

Posted May 26, 2026

Job Description
 :Role: Tier T1.5 Support for AT&T GCSC Teams
Responsibilities:
First responder for strategic services (Flexware, SDWAN OTT)
Network triage and service restoration.
Managing transport circuits (AVPN, AIA, BB, LTE)
Analyzing and escalating network events
Coordinating software/hardware resources
Monitoring, data capture, and problem analysis
Ticket management and escalations
Working with internal/external support groups
Negotiating with other support centers for testing plans
Technical Skills:
1-3 years in telecommunications/managed network infrastructure
1+ years in customer service/client interfacing
1-2 years in Networking/IT infrastructure (WAN, LAN, Voice, etc.)
Good to have Knowledge of SDN/SDWAN (Viptela, Velocloud, Silverpeak, 128T)
Good in WAN, LAN, voice technologies, routers, switches, firewalls, ...
            

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