Staff Associate Network Administration

AT&T • hyderabad, telangana, India • Posted June 06, 2026

Location hyderabad, telangana

Job Type Full-time

Category Other-General

Posted June 06, 2026

Job Description  
 :Roles and Responsibilities:  
Acting as a Tier T1.5 for GCSC Teams. 
1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT 
Performing network triage 
Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE 
Managing the process of Service restoral and break/fix functions, Scope include – Analyze and escalate 
Prioritizing and analyzing the events in the network 
Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. 
Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. 
Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairmentAccess provider management and associated escalationsCoordinate with other s...
            

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