Stopover Operations Supervisor
Location
madrid, madrid
Job Type
Full-time
Category
Administración y secretariado
Posted
July 27, 2026
Overview
Sea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.
Key Responsibilities
Sea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.
As part of the management of its activity within Madrid airport, Royal Air Maroc is hiring a duty officer who will assist the stopover chief in managing stopover operations, customer assistance, punctuality, and security for all Royal Air Maroc activities.
Key Responsibilities
- Supervise services provided to Royal Air Maroc customers at all stages of the passenger circuit and ensure compliance with RAM quality standards.
- Supervise assistance organizations and control services.
- Coordinate passenger care in the event of irregularities (transport, accommodation, etc.).
- Represent Royal Air Maroc with local authorities and stakeholders at the stopover.
- Coordinate with the Operations Control Center (CCO) and other operational entities (hotline, hub, et...