Strategic Cloud Contact Center Senior Analyst

Accenture México • Mexico, ciudad de méxico, Mexico • Posted June 06, 2026

Location Mexico, ciudad de méxico

Job Type Full-time

Category Marketing y ventas

Posted June 06, 2026

                A leading consulting firm in Mexico City seeks a Cloud Contact Center Senior Analyst to provide expertise on Cloud platforms like Genesys and Amazon Connect. The role requires a Bachelor's degree and over 4 years of experience in designing AI solutions and managing projects. Candidates should demonstrate the ability to create innovative strategies to enhance customer service and contact center capabilities. This full-time position offers a challenging environment focused on dynamic consulting practices.
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