Strategic Customer Success Manager
Location
london, england
Job Type
Full-time
Category
Management & Operations
Posted
June 12, 2026
Requirements
- A foundational background in Business Administration, Business Intelligence (BI), or Product Management, but have intentionally transitioned into a high-impact, relationship-driven commercial role (Account Management, Customer Success)
- First-hand experience running payments, e-commerce or fraud prevention program at a large European company and understanding the internal pressures and technical hurdles our clients face daily
- Regardless of your path, you must be commercially minded, acting as a high-level intermediary who ensures Signifyd’s technical delivery aligns perfectly with the merchant's business needs
- Experience: 5+ years of success in senior enterprise SaaS roles, or account management managing strategic accounts
- Technical Background: Previous professional experience in Data Science, BI, Analytics, or Product Management is highly preferred
- Domain Expertise: A deep understanding of the ecommerc...