Strategic IT Change & Release Manager

An established financial institution based in Abu Dhabi is seeking an IT Change Manager to lead the service management team. The ideal candidate will have over 10 years of experience in technology operations and at least 5 years in a leadership role. Responsibilities include overseeing IT service management processes like Incident, Problem, Knowledge, Release, and Change Management. Strong expertise in ITIL is essential, along with excellent communication and leadership skills. The candidate must also ensure compliance with the Change Management framework.
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