Strategic Workforce Planning & WFM Analyst
Location
bogotá, bogotá, d.c.
Job Type
Full-time
Category
Other-General
Posted
July 27, 2026
Visa is seeking a Work Force Planning Analyst to support Client Care strategy and operations within Visa Rules Management. You will define priorities for workforce planning, demand forecasting, quality assurance, and metrics monitoring, collaborating across teams to improve processes and data integrity.
This role requires strong analytical skills, experience with scheduling software (Genesys WFM, eWorkforce), and comfort with AI-enabled tools.
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