Student Counsellor

NMIMS • vile parle west, maharashtra, India • Posted June 14, 2026

Location vile parle west, maharashtra
Job Type Full-time
Category Other-General
Posted June 14, 2026

Job title: Student Counsellor

Purpose

Under general direction, provides counselling in the areas of admissions, academics, student services, program selection and career planning related counselling. Will be part of Call Centre Team.

Duties & Responsibilities

  • Handling counselling via multiple channels including telephone calls, chats, emails and social. In addition, assist in the conversion process of leads generated from different sources, to prospective admission seekers for the courses offered by NMIMS
  • Provide comprehensive counselling to the prospect
  • Working with telephony and CRM systems
  • Log calls and raise tickets and follow up / coordinate with various departments for closing the tickets
  • Any other work / responsibility as assigned by the HOD from time to time
  • Qualification

  • Graduate
  • Experience

  • 3 to 5 years of relevant work experien...
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