SUBSCRIPTION SPECIALIST - RENEWALS
Location
, , philippines, , , philippines
Job Type
Full-time
Category
Sales
Posted
June 23, 2026
KMC Solutions – Subscription Specialist – Renewals
We are looking for a Subscription Specialist – Renewals to manage renewal processes and drive revenue retention for our Zoom customers and channel partners.
Benefits
- Work from home
- Comprehensive healthcare for you and dependents
- Mental wellbeing programs for you and dependents
- Competitive time off and vacation policy
- Diverse and inclusive workplace culture
Responsibilities
- Proactively manage and track renewals, focusing on increasing IQRR and NRR.
- Manage renewal terms, pricing and contract extensions for direct Zoom customers and selected channel partners.
- Prioritize book of business and deliver consistent performance.
- Reach out to direct Zoom customers and channel partners through renewal reviews and 1-1 outreach.
- Assist customers at risk of cancelling, facilitate mitigation conversati...