Success facilitator

Cape Town, South Africa | Posted on 04/06/2026

We utilise technology to unlock capacity and higher level thinking. Our interdisciplinary team works with clients to understand their biggest pain points, which initiates a person‑centred design process aimed at automating and orchestrating repetitive tasks and creating impactful, real time dashboards. We aim to apply an integral perspective to technology evaluation, digital transformation, low code development and rapid software prototyping.

Purpose of the Role

The real work of digital transformation happens in the hearts and minds of the people using the systems. You know how to work with resistance rather than against it. You can hold a boardroom conversation about commercial strategy and a one‑on‑one with an anxious end user with equal credibility and care.

This role sits inside a Both& delivery pod, where you will act as the voice of the business user, the owner of client success,...