Supervisor, Customer Experience
Location
Guatemala, Guatemala
Job Type
Full-time
Category
other-general
Posted
June 04, 2026
A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.
**Objectives of the position**
The Operations Supervisor for the Groupon B2B Sales account is directly responsible for organizing, directing, and maximizing the execution of a high-performance sales and account management team. Moving away from reactive customer care, this role demands an aggressive, metrics-driven leader who manages a team of Merchant Consultants (MCs), Merchant Developers (MDs), or Merchant Onboarders (MOs) focused on driving proactive outbound prospecting, deal negotiation, contract closing, and long-term portfolio growth.
The primary objective is...
**Objectives of the position**
The Operations Supervisor for the Groupon B2B Sales account is directly responsible for organizing, directing, and maximizing the execution of a high-performance sales and account management team. Moving away from reactive customer care, this role demands an aggressive, metrics-driven leader who manages a team of Merchant Consultants (MCs), Merchant Developers (MDs), or Merchant Onboarders (MOs) focused on driving proactive outbound prospecting, deal negotiation, contract closing, and long-term portfolio growth.
The primary objective is...