Supervisor, Customer Service (Order Management)
Location
Mandaluyong City, Philippines
Job Type
Full-time
Category
other-general
Posted
June 14, 2026
**Job Title: Supervisor, Customer Service (Order Management)**
**Location:** Pearson Manila
**Office Address:** 7th Floor, North Tower, Rockwell Business Center, Sheridan corner United Streets, Mandaluyong City
**Work Setup:** Office-based with an option to move to hybrid working (2 days per week) upon successful completion of training and probation, and demonstration of the ability to manage team and operational responsibilities independently.
**Schedule:** 8:00am – 5:00pm UK time
_Please note: Actual schedule may vary depending on business needs._
**About the Role**
We’d like to hear from you if you have experience leading customer service or order management teams and are passionate about driving operational excellence and team development.
As a **Supervisor, Customer Service** **(Order Management)** , you will be responsible for leading a team that manages UK order processing. You’ll ensure high-quality service delivery through coaching, quality assurance, t...
**Location:** Pearson Manila
**Office Address:** 7th Floor, North Tower, Rockwell Business Center, Sheridan corner United Streets, Mandaluyong City
**Work Setup:** Office-based with an option to move to hybrid working (2 days per week) upon successful completion of training and probation, and demonstration of the ability to manage team and operational responsibilities independently.
**Schedule:** 8:00am – 5:00pm UK time
_Please note: Actual schedule may vary depending on business needs._
**About the Role**
We’d like to hear from you if you have experience leading customer service or order management teams and are passionate about driving operational excellence and team development.
As a **Supervisor, Customer Service** **(Order Management)** , you will be responsible for leading a team that manages UK order processing. You’ll ensure high-quality service delivery through coaching, quality assurance, t...