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Supervisor, Customer Service, Sea Freight, Surabaya

DSV • Surabaya, East Java, Indonesia • Posted June 03, 2026

Location Surabaya, East Java
Job Type Full-time
Category Supervisors of Transportation and Material Moving Workers
Posted June 03, 2026

Time Type:

Full Time
Work Location: Surabaya, Jawa Timur

Job Descriptions:

  • Monitoring and ensure all inquiries are promptly replied and followed up by team member in timely manner avoiding reminders

  • Monitoring, leading and maintain KPI and milestone achievement to be on the track

  • Review any incoming Invoice from Vendor side

  • Coordinate communication with Customer, Carriers and Overseas offices

  • Responsible to provide quotations as requested by DSV Overseas

  • Monitoring WIP & ACR are properly input in Cargowise 1

  • Encourage team by being a good example to fully comply with rule and regulation set up by management

  • Perform intervention to solve if any trouble or irregularity case

  • Oversee to check and review profit & loss

    • Job Requirements:

  • Diploma / Bachelor’s Degree in any discipline but major in transportation, supply chain and logist...

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