Supervisor
Location
geylang, central, singapore country
Job Type
Full-time
Category
Other-General
Posted
June 08, 2026
Job Title: Supervisor (Service Operations)
Job Summary
The Supervisor is responsible for overseeing daily service operations, ensuring high service standards, managing staff performance, and maintaining customer satisfaction. This role acts as a bridge between management and frontline employees, ensuring smooth and efficient service delivery.
Key Responsibilities
1. Operations Management
- Supervise daily operations to ensure services are delivered efficiently and on schedule
- Monitor workflow, staff allocation, and service quality
- Resolve operational issues promptly to minimize disruption
2. Staff Supervision & Training
- Lead, guide, and motivate frontline staff
- Conduct on-the-job training for new and existing employees
- Prepare duty rosters and manage attendance
- Ensure staff comply with company policies and procedures
3. Customer Service