Supervisor, Inside Retention - South Atlantic

WM • Tupelo, MS, United States • Posted June 19, 2026

Location Tupelo, MS
Job Type Full-time
Category other-general
Posted June 19, 2026
**Quick Snapshot**

For this role, we are looking for proven sales management / supervisory experience. The right candidate will have previous experience supervising a team of inside representatives who are retaining small and medium sized business customers. The candidate can expect to work in the office every day (100%). The office location for this position is: 499 South Gloster, Ste B2 – Tupelo, MS 38801 and all candidates should be able to commute to this location.

**I. Job Summary**

Supervises the South Atlantic Area Retention Desk. The Retention Desk consists of 18 Account Associates that take inbound cancellation request call activity. Manage the South Atlantic Area's account retention program and assign retention responsibility to the appropriate Account Associate.

**II. Essential Duties and Responsibilities**

+ Work with South Atlantic leadership to establish and or refine cancellation processes. These processes would include: Call ...

Interested in this role?

Click the button below to start your application.

Apply Now