Supervisor, Patient Access

Trinity Health • Syracuse, NY, United States • Posted June 08, 2026

Location Syracuse, NY
Job Type Full-time
Category other-general
Posted June 08, 2026
**Employment Type:**
Full time
**Shift:**
Day Shift

**Description:**

Job Responsibilities

+ Maintains & demonstrates knowledge to successfully supervise each functional area of the hospital including, but not limited to all outpatient registration points, emergency room registration, admissions, bed assignment & financial counseling.
+ Regularly monitors the patient tracking system, registration reports & financial clearance activities to ensure patients are registered within key performance standards.
+ Monitors all financial clearance activity ensuring all accounts are verified at time of service & meet medical necessity requirements.
+ Coordinates investigation & appropriate resolution of problems from patient/family or staff complaints.
+ Resolves patient questions regarding payment requirements/charges referred by the registrars.
+ Provides operational guidance & support to assigned team, disseminates policy/procedure updates, sup...

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