Support Account Manager

Position Summary

You will transform and guide the day to day working relationship with Bentley’s Enterprise, strategic accounts. We differentiate Bentley’s support offerings in Enterprise accounts by developing a trusted relationship that demonstrates Bentley’s commitment to them. You will ensure priorities are addressed, support commitments delivered upon and accounts are in the best position to gain maximum value from their Bentley product investment. You will work alongside a global team of Support Account Managers, Managed Services and Product Support Engineers, motivating them to ensure the highest standards of attention and service. Along with forging strong relationships with Enterprise Success, Sales, Services, Product Management and Development teams to deliver an all-round support and product experience. You will be a cornerstone of the success of Enterprise 365 accounts.

Responsibilities:

Develop co-operative relationship wit...