Support Analyst - Channel

CARTA • Rio de Janeiro, Rio de Janeiro, Brazil • Posted June 08, 2026

Location Rio de Janeiro, Rio de Janeiro

Job Type Full-time

Category Drafters, Engineering Technicians, and Mapping Technicians

Posted June 08, 2026

 
  The Team You’ll Work With 
 We are looking for an extraordinary individual to work alongside our Channel Support team within our Corporations Delivery Organization to help build the world’s next great financial infrastructure company.
 
  The Problems You’ll Solve  
 In this role you will interact directly with Carta’s client-base. As their primary point of contact, you will address inbound requests/inquiries over phones and emails. A successful candidate will be comfortable and confident in written and verbal communication with all of Carta’s stakeholders including C-level executives, employees, law firms (partners and paralegals), as well as investors/board members. You will need to be able to learn quickly, execute smoothly, and intuitively solve problems.
 Build strong customer relationships with paralegals and Law Firm sponsors which build credibility for Carta
 Proactively review customer case data to ide...
            

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