Support Application Analyst

Sync Tech is seeking an Application Support Analyst for its Belgian client, a global leader in digitized supply chain planning.
This company provides solutions to help businesses tackle complex planning challenges with efficiency and sustainability.
Their software integrates advanced intelligence for rapid, informed decision-making across supply networks, serving industries like consumer goods, life sciences, chemicals, and packaging.
In this role, you will primarily support US-based clients and collaborate closely with US teams to deliver exceptional solutions.Main Responsibilities:Provide solutions for challenging customer problemsTake ownership of assigned ticketsCommunicate implemented solutions to customersFind optimal solutions using technical knowledgeMaintain strong internal network to resolve customer issuesManage ticket priorities and workloadRequirements:Master's degree with solid IT background (or similar by experience)2+ years of software/application support...