Support Associate IV
Location
San Francisco, CA
Job Type
Full-time
Category
other-general
Posted
June 08, 2026
**Support Associate IV**
**Category:** Administration
**Main location:** United States, California, San Francisco
**Position ID:** J0526-2301
**Employment Type:** Full Time
**Position Description:**
Under the direct supervision of the CGI Management personnel, Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department. The employee is also expected to perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS-PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, ...
**Category:** Administration
**Main location:** United States, California, San Francisco
**Position ID:** J0526-2301
**Employment Type:** Full Time
**Position Description:**
Under the direct supervision of the CGI Management personnel, Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department. The employee is also expected to perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS-PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, ...