Support Centre Team Leader

SpesNet Group • Centurion, Gauteng, South Africa • Posted June 06, 2026

Location Centurion, Gauteng

Job Type Full Time

Category Supervisors of Office and Administrative Support Workers

Posted June 06, 2026

Position Overview:
The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation of staffing, training, and recognition programs.

Reports to:
Support Centre Manager

Experience:
At least 3-year VeriClaim experience
Previous experience working in a customer-facing department will be an advantage
Prior experience in a Support Centre environment will be beneficial.
Having prior experience in Credit Control will be an advantage.
Medical industry knowledge will be an advantage.
Management or Team Leader experience

        

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