Support Consultant - Midstream Applications (Hybrid Work Schedule)

Quorum Software • Bogotá, Bogota, Colombia • Posted June 06, 2026

Location Bogotá, Bogota

Job Type Full Time

Category Computer Occupations

Posted June 06, 2026

Overview
As a Support Consultant, you will join a highly effective global team known for delivering exceptional client support. This role is perfect for growth-focused individuals. You'll have the opportunity to hone your problem-solving skills while learning about software support best practices as you resolve issues rapidly and efficiently in a fast-paced technical environment. A strong passion for customer satisfaction and a commitment to continuous learning are essential.
Responsibilities
Responsible for managing a backlog of customer issues, including the ticket's life cycle, which includes issue triage, documenting software defects, testing, offering resolution guidance and ensuring a positive customer experience by delivering on SLA timelines.
Collaborate effectively with global cross-functional teams, including products, engineering, etc. to resolve customer issues.
Responsible for taking resolved customer issues and cu...
            

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