Support Engineer
Location
Bengaluru, Karnataka
Job Type
Contract
Category
Computer Occupations
Posted
June 01, 2026
About the Role:
We’re looking for a skilled and service-oriented L1 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid environment of macOS, Windows, and mobile platforms.
What is the scope & responsibility of the Role?
- Support Apna’s IT Operations
- Address user tickets related to hardware, software, and networking issues
- Ensure timely patching, software installations, and updates on end-user devices
- Conduct remote troubleshooting and resolve technical issues
- Set up and configure laptops, desktops, and mobile devices for new joiners
- Build software packages and manage Mac, Windows, and iOS/Android devices through MDM
- Coordinate with L2/L3 teams for escalations...