Support Engineer, IP 1 1

SES Latin America • chennai, tamil nadu, India • Posted June 06, 2026

Location chennai, tamil nadu

Job Type Full-time

Category Other-General

Posted June 06, 2026

 
Senior Support Engineer (IP)    
Role description summary        
The IP Global Support Engineer is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement.          
primary responsibilities / key result areas

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