Support Engineer Manager

**A LITTLE BIT ABOUT Boldr**- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by ****, if not sooner.
**LET'S START WITH OUR VALUES**- Meaningful connections start with AUTHENTICITY- We do our best work by being CURIOUS- We grow by remaining DYNAMIC- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE- At the heart of great partnerships we'll always find EMPATHY**WHAT IS YOUR ROLE**:You'll also help to build and improve processes as a team, helping to develop internal dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to help scale customer support function as Boldr continues to g...