Support Engineer , Retail Business Services
Location
Bengaluru, India
Job Type
Full-time
Category
other-general
Posted
June 03, 2026
Description
Join our Retail Business Services team and help shape the shopping experience for millions of Amazon customers worldwide. You'll work on solving complex, high-impact problems across catalog management, supply chain optimization, and retail operations—using your technical expertise to build scalable solutions that drive real business results.
Key job responsibilities
- Evaluate emerging technologies and cloud infrastructure solutions to enhance our operational capabilities and system performance
- Lead incident management activities, including on-call responsibilities, and conduct thorough root cause analysis to prevent future issues
- Develop and implement automation solutions that improve stability, reliability, and scalability across our systems
- Collaborate with peers across teams to identify opportunities for solving problems that enhance customer experience
- Contribute to operational excellence initiatives by designing robust processes and ...
Join our Retail Business Services team and help shape the shopping experience for millions of Amazon customers worldwide. You'll work on solving complex, high-impact problems across catalog management, supply chain optimization, and retail operations—using your technical expertise to build scalable solutions that drive real business results.
Key job responsibilities
- Evaluate emerging technologies and cloud infrastructure solutions to enhance our operational capabilities and system performance
- Lead incident management activities, including on-call responsibilities, and conduct thorough root cause analysis to prevent future issues
- Develop and implement automation solutions that improve stability, reliability, and scalability across our systems
- Collaborate with peers across teams to identify opportunities for solving problems that enhance customer experience
- Contribute to operational excellence initiatives by designing robust processes and ...