Support Engineer – WiFi & Network Support
Location
Mumbai, Maharashtra
Job Type
Full-time
Category
Computer Occupations
Posted
May 26, 2026
About the Role
Vivekananda Global University (VGU) is seeking a proactive and technically sound
Support Engineer – WiFi & Network Support
to manage and maintain the campus-wide wireless infrastructure. The role involves ensuring seamless connectivity across academic blocks, hostels, and administrative areas while providing prompt support to students, faculty, and staff.
Key Responsibilities
Monitor, maintain, and troubleshoot campus-wide WiFi networks and access points
Provide L1/L2 support for network-related issues (WiFi connectivity, bandwidth, authentication, etc.)
Handle user queries and complaints related to internet access and resolve within defined SLAs
Configure and manage wireless devices, controllers, and network switches
Assist in installation, testing, and commissioning of new WiFi infrastructure
Maintain logs, documentation, and reports of network performance and incidents
Ensure uptime, security, and optimal performance ...
Vivekananda Global University (VGU) is seeking a proactive and technically sound
Support Engineer – WiFi & Network Support
to manage and maintain the campus-wide wireless infrastructure. The role involves ensuring seamless connectivity across academic blocks, hostels, and administrative areas while providing prompt support to students, faculty, and staff.
Key Responsibilities
Monitor, maintain, and troubleshoot campus-wide WiFi networks and access points
Provide L1/L2 support for network-related issues (WiFi connectivity, bandwidth, authentication, etc.)
Handle user queries and complaints related to internet access and resolve within defined SLAs
Configure and manage wireless devices, controllers, and network switches
Assist in installation, testing, and commissioning of new WiFi infrastructure
Maintain logs, documentation, and reports of network performance and incidents
Ensure uptime, security, and optimal performance ...