Support Operations Manager
Location
Bogotá, Cundinamarca
Job Type
Full time
Category
Operations Specialties Managers
Posted
June 03, 2026
JOB DESCRIPTION Understanding the LATAM Hispanic market needs, deliver value added services in a cost-effective manner in alignment to the price sensitive markets. Setting the objectives and operational strategy for the LATAM Hispanic Cluster in alignment with the Americas and Global strategy. Through the LATAM Hispanic cluster coordinators, set individual customer strategies to maximize customer experience and r...
Job Title
Support Operations ManagerJob Description
Job title:
As a Service Operations Manager, you will lead service teams across the LATAM Hispanic clusters to optimize performance, ensure high customer satisfaction, and deliver on key operational KPIs. You will design and build an effective support and managed services organization, collaborating closely with sales and operations partners to understand and meet customer needs across the region.
Your role: